Service Policy

All recommendation proposal quotes are valid for 30 days. 

We cannot hold dates or provide tentative bookings. To confirm your quote and secure your date, we require an initial non-refundable 25% deposit and signed approval of the stated Terms & Conditions in the contract. 

It is the client's responsibility to review all event details, including the date, venue, and quantities of items to be delivered. 

A booking is confirmed upon electronic signature of the Terms & Conditions in the contract along with the receipt of an initial non-refundable 25% deposit. 

This initial 25% deposit is non-refundable. It is compensation for our work done to date and is required to secure our services for your date because it precludes us from booking another event on your event date. 

This initial 25% deposit will be deducted from the total balance. 

Signing the contract confirms you have proofread and approved all the details of your event.